Operator · Invoices and payments

Set up and review monthly billing

Set the billing day, check customer fees, and edit upcoming invoices.

Before you begin

Confirm the monthly fees and billing day. Check the settings before turning on monthly invoices. You can send invoices without Finix. To collect payments through Dip, complete Finix onboarding first.

Set the monthly billing rules

Use this to set up billing or change the billing day.

1

Open Business Settings

Go to BusinessSettings.

Dip app: Open Business Settings
2

Set the invoicing day

Enter an Invoicing Day from 1 through 28. Add your Venmo username or Zelle information if you use them.

3

Enable monthly invoices

Tap Enable monthly invoices. Read the confirmation and continue only when you’re ready.

Dip app: Enable monthly invoices
4

Save and check customers

Save the settings. Review each customer’s monthly service fee under their Service settings.

Review and adjust an upcoming invoice

Check the preview before the billing day, especially if you added a charge or credit.

1

Open upcoming maintenance

Go to InvoicesDrafts. Use the filter menu to show Upcoming Monthly Maintenance.

Dip app: Open upcoming maintenance
2

Choose Edit

Find the customer’s upcoming maintenance card and tap Edit. Check the date and total.

Dip app: Choose Edit
3

Adjust the items

Use Add Item for an additional charge or credit. Check the updated total, then tap Save.

Use Cancel to leave without saving.

A $10 credit lowers a $160 monthly service total to $150. Check the card again after saving.

Dip app: Adjust the items

Set up Finix to collect payments through Dip

Finix processes payments for Dip. You need Finix onboarding to collect payments through Dip. You can still create and send invoices without it.

1

Check the current setup status

Go to BusinessSettings and find Dip Invoicing. Tap Connect Your Bank Account or Continue Onboarding to start or resume Finix onboarding.

You can send invoices before onboarding is complete.

Dip app: Check the current setup status
2

Complete Finix onboarding and check approval

Have your business and banking information ready. Follow the instructions in the Finix form, then return to Business Settings to check your onboarding status and any requested follow-up.

Confirm approval before collecting payments through Dip.

What happens next?

Before the billing day, check each upcoming invoice, its fee and any changes.

Need a hand?

Do I need Finix before sending invoices?

You can create and send invoices without Finix. To collect payments through Dip, complete Finix onboarding first. If a customer pays another way, use Record a payment received outside Dip to update the balance.