Operator · Invoices and payments

Record a payment received outside Dip

Record money you already received outside Dip.

Before you begin

Confirm the amount, payment method, date, and time. Use this when the customer paid outside Dip. Finix onboarding is required to collect payments through Dip.

1

Open the unpaid invoice

Go to InvoicesUnpaid and open the correct invoice.

Dip app: Open the unpaid invoice
2

Choose Log Manual Payment

Open the manual-payment form from the invoice details.

Dip app: Choose Log Manual Payment
3

Enter the payment

Choose the payment method and enter the amount you received. This records an outside payment.

It does not collect money.

Use the date you received the money, not the invoice’s due date.

Dip app: Enter the payment
4

Set the received date and time

Tap Date & Time. Select the date and time the money was received, then tap Add.

Dip app: Set the received date and time
5

Submit and check the balance

Tap Record Payment. Return to the invoice and check the payment and balance.

A $50 payment on a $150 invoice leaves $100 due.

Dip app: Submit and check the balance

What happens next?

Dip adds the payment to the invoice. It does not collect money from the customer.