Operator · Customers

Add a new customer

Add a customer, their pool, and their regular service.

Before you begin

Have the customer’s contact details, address, pool details, and service schedule ready.

1

Open the customer form

Tap Customers, then tap Add customer.

Dip app: Open the customer form
2

Complete Account

Enter the customer’s name, address, email, and phone. Choose which email each recipient gets: Invoices, Service Reports, or both.

Tap Next: Property.

Dip app: Complete Account
3

Complete Property

Enter the service address, gate code, notes, pool type, and pool size. Choose whether to send a pool-fill reminder.

Tap Next: Service.

Dip app: Complete Property
4

Complete Service

Choose the technician, monthly fee, visit length, frequency, and service days. Choose whether customer reports show readings and dosages.

Tap Next: Photos.

Dip app: Complete Service
5

Add photos and create

Add a cover photo and any detail photos. Check the information, then tap Create Customer.

Dip app: Add photos and create

What happens next?

Find the customer under Customers. If you set service days, they will show up on the Schedule.